Policies

[ THE TRASH STORE ]

SHIPPING & RETURNS

We ship our pieces from the United Kingdom. In-stock items are dispatched within 3-5 business days of your order. Orders within Brazil are shipped domestically from our Brazil location.

Made-to-order pieces take a little longer - please check the product description for the expected dispatch date.

Shipping costs are calculated at checkout based on your location. Any duties or import fees are the customer's responsibility.

RETURNS & EXCHANGES

We accept returns and exchanges on all items within 14 days of delivery, provided they're returned in the same condition you received them. Return shipping is on us.

To start a return, message us via our website or Instagram DM with your order number. Once we receive and approve your return, we'll issue a full refund to your original payment method — or, if you'd rather swap for something else, we're happy to arrange an exchange instead.

CONTACT

@the.trashstore

LOCATION

London & São Paulo